TESTIMONIALS

TESTIMONIALS

See what some of our clients have been saying about us.

OMG! Simone has been AMAZING!!! throughout this huge journey. Everyone made Kendra and Ziva feel so welcome when she dropped Ziva off at your facility. It was the best experience she has had. All your staff have been sincerely amazing and I commend you on such a great team. While Ziva has been with you guys boarding everyone has given me so much great feed back and beautiful photos that I have tears in my eyes each day of happiness. I even received updated pictures before she boarded and even today about the plane just been delayed and now arrived. All this has meant the world to me of reassurance my baby girl has been in the best hands. I sincerely couldn’t have asked for a better partnership with you guys and I have been sharing your page on my FB and bragging to the other importers how lucky we are with you guys. You all have helped me make my dream come true and without stress or issues to bring my beautiful girl home. You and your team ROCK!
Joey Rivera
We used World-wide Pets Transport to have our pet shipped from the US to New Zealand. Honestly, figuring out a way to get her to NZ was one of the most stressful parts of relocating. Going with World-wide Pets Transport was the remedy to that stress! Our contact Tisha was extremely responsive and very sweet to us throughout the entire process. We had to wait 5 months for our girl to finally fly to us (Due to NZ laws). When she finally started her trip, she had to stop in LA and stay for 2 nights. During that time we were kept up to date with how she was doing and sent a bunch of pictures, which was SUPER reassuring. Once she finally was ready for the big flight across the ocean, we got some final pictures and were kept in the loop once she landed. After 10 days in quarantine, we finally got to pick her up. Picture is taken when we picked her up to take her home 🙂 Trust me, don’t try to relocate a pet overseas on your own. We looked into it, it’s not worth any cost savings trying to handle on your own. If you’re on the fence about it, just do it, you won’t regret it. Life is always better with a dog.
Eliot Walls
I just wanted to reach out to express my extreme thanks to you and your team, especially Simone. From the call you gave us 2 years ago, to our lady babies arriving in Sydney yesterday, it has been such a whirlwind, but we have felt so supported every step of the way. Simone has been an amazing support person. She answered all of my questions (often twice) with such kindness, clarity and within the day. When we were told we had to leave the country, she re-orgnanized our pet’s entire flight and quarantine stay within an hour. This also allowed us to ensure our own safety, as we could also book an earlier flight. It was only because of the vet schedules that we had followed, provided by Simone, and supported by Khiara on the US side, that we were in a position to do so. My mother expressed it best when she said, “I wish World-wide Pets Transport could have taken care of you!”. This experience, when your fur babies are your family, is already so stressful and uncertain. However, we felt supported every step of the way. If this is how your team operates in a global pandemic, you all deserve a gold medal. Thank you so much for everything you and your team have done for us, Squish E Burrito and Stump E Margarita. We literally could not have done this without you and your team.
Camdyn Booth
World-wide Pets Transport went above and beyond transporting my vivacious miniature labradoodle from Denver USA to Sydney Australia with tremendous care. Their ‘make it happen’ attitude and passionate understanding that Charlie is not just an animal, she is family blew me away. I received consistent and heart-warming updates during the current state of the world, flight delays, and personal workplace uncertainties. Despite the adversity, they juggled the constrains of veterinary protocols with love, compassion, and uttermost professionalism. World-wide Pets Transport, thank you.
Frankie Riley
From start to finish, Janice and team were supremely helpful and professional and walked me through every step of the way in helping get my boy to New Zealand. When you are helping to transfer your life, along with a little furry friend, you are already stressed for myriad reasons. So when I found World-wide Pets Transport and I was coached through at each phase, I was truly given peace in the knowledge that Bubba was going to be ok through this process, and knew exactly what to expect thanks to the expertise of World-wide Pets Transport. I would not trust just anyone to handle my boy’s care, and the job they did from the first phone call, all the way through to delivery in New Zealand, was nothing short of amazing!!! 5 STARS 10 if there were such a thing!!!
Nicholas Anderson
I can’t recommend World-wide Pets Transport enough!! Working with them was a dream. They were on top of every step of the process. Constantly dotting the i’s and crossing the t’s. There are so many moving parts, and especially with the ongoing flight cancellations, it was a dream to have them on top of everything. As an anxious dog mum, I was constantly frantic and whenever I reached out to Lex, my designated agent, she was always so calming and put my mind at ease. I’m still stuck in hotel quarantine, but my dog Coco Bear has now safely been delivered to my parent’s house. From all the videos and photos I’ve received, and of course the feedback from my parents, Coco is in such good spirits and acting like his best self! Thank you again World-wide Pets Transport!!! You have no idea how appreciative I am of everything you guys did!
Michelle Newman